A● On orders $100+: Free Standard Shipping
● On orders $150+: Free Express Shipping
AYes, you can buy the products with points.
AUnfortunately, once an order is placed, we are unable to change the customers address.
AIf some products are out of stock, others will be shipped first. In this case, we will contact you before sending, but if you have not received any message, please contact us at support@naturalflex.com.au
AUnfortunately, once your order has been placed, we are unable to add your discount code or gift card to the payment of your order.
AIt can take up to 30 minutes for your confirmation email to arrive in your inbox. If it still isn’t there after 30 minutes, please double check your junk folder.
If it’s not there either, drop us a line at support@naturalflex.com.au and we’ll re-send your Online Order Confirmation email to you.
*Please note: confirmation emails will be sent to the email address associated with your payment method
AUnfortunately, we are unable to cancel or change the details in your order once it has been placed due to our quick order processing times.
A● Standard Shipping: $10
● Express Shipping: $15
AAll orders are shipped with Australia Post.
ANATURAL FLEX Online orders are usually dispatched within 1-2 business days.
Once your order is dispatched, you’ll receive a shipping notification via email with your Tracking Number. If you have not received the email, please check your email Spam/Junk folder.
